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DCIM Solutions, LLC Partners with Future Facilities to Provide Predictive Modeling Services

 

GLASSBORO N.J. (October 15, 2014) – DCIM Solutions, LLC (DCIM Solutions), a leading provider of Data Center Assessments and Infrastructure Optimization Solutions, today announced a strategic partnership with Future Facilities to adapt ACE predictive modeling as part of DCIM’s Data Center Assessment Services.

The ACE Jumpstart Service assesses three critical indicators for optimal data center performance: Availability, Capacity and Efficiency.  ACE scores data centers on how compromised its availability, physical capacity and cooling efficiency have become by analyzing and mapping the interrelationship between the three variables. The resulting ACE score determines how well a data center is performing, and in turn, how costly the facility is to build and operate.

“This partnership provides immediate benefits for data center owners and operators that are looking to treat their data centers as a business unit.” said Dan McDougal, Managing Partner, DCIM Solutions, LLC.  “Using the ACE Methodology, DCIM Solutions will be well equipped to help data centers of all sizes plan for capacity changes and prevent negative trends before they begin.”

Data inputs from ACE can also be synchronized with any DCIM suite or other system monitoring toolkit and are mapped to a powerful 3D Computational Fluid Dynamics (CFD) model to create a Virtual Facility (VF). The VF allows for precise simulations for a variety of critical operational decisions, including: airflow distribution, temperature, physical resource collision and electrical systems.

DCIM Solutions has more than a decade of experience perfecting the calibration process, which is integral to establishing ACE goals and maximizing predictability. Through VF simulations, corrective measures are identified to bridge the gap between the data center’s current state and the aspired ACE Goals.

The calibrated VF produced by ACE Jumpstart will be imported into Future Facilities’ 6SigmaDC software and be available for immediate use, with a 90 Day Software License and formal training included. By engaging in an ACE Jumpstart assessment data center owner-operators will be able to utilize simulation and predictive modeling throughout the life of their data center to stay on track to reach their ACE Goals.

“Future Facilities is excited to partner with a data center infrastructure leader like DCIM Solutions,” said Sherman Ikemoto, Director, Future Facilities NA. “Through this partnership, ACE Jumpstart will be further optimized for the data center owner/operator. It’s gratifying to see the ACE Assessment becoming adopted as an important metric for data center efficiency.”

DCIM Solutions’ goal is to educate users on the opportunities to use predictive simulation to recover stranded capacity within the data center and maximize the real estate without sacrificing availability or efficiency. 

Visit DCIM Solutions and Future Facilities at Booth 616 during the upcoming AFCOM Data Center World Expo in Orlando, FL -- Oct 19th through Oct. 22nd.  Data Center experts will be available to provide information on ACE Jumpstart, the importance of modeling and predictive simulation, and the benefits of increasing data center efficiency through analysis within the Virtual Facility.


NER Announces Partnership with Performance Tuning Corporation
Terms of agreement include formation of DCIM Solutions, LLC and sale of NER’s Data Center Solutions Division

 
GLASSBORO N.J. - Terms of agreement include formation of DCIM Solutions, LLC and sale of NER’s Data Center Solutions Division by DCIM Solutions, LLC. The newly formed LLC will operate independently of NER and PTC, but customers and partners will benefit from the synergies created through leveraging core competencies of each company.
 

DCIM Solutions

 

 

The partnership provides the necessary working capital for DCIM Solutions, LLC to continue solution development as an increasing number of businesses seek new and better ways to maximum efficiencies and lower overall data center operating costs. Additionally, customers and partners will have access to expanded service support, sales assistance, and market leading technology offerings.

“For some time I have felt that NER’s Data Center Solutions business would benefit from additional working capital to support growth requirements while fulfilling commitments to our partners. To help facilitate the process, NER Data Corporation was advised by martinwolf M&A Advisors, a boutique investment bank based in the San Francisco Bay Area,” said Stephen Oatway, NER’s President and General Manager of DCIM Solutions, LLC. “I am excited about this new phase and the possibility for cross-pollination of sales in channels made available through this partnership.”

Dan McDougal, Managing Partner PTC and DCIM Solutions, LLC states, “In addition to NER’s impressive channel and vendor partners, we believe that NER’s innovative approach to data center power, space, and cooling issues through its Assessment Services, Aurora Intelligent Monitoring Strips, and New Containment Solutions represent a winning formula for customer success. Paired with the core infrastructure expertise of PTC the value to customers will be exponential.”  

DCIM Solutions, LLC will operate out of Glassboro, NJ and will be managed by key members of the existing NER Data Center Solutions team. Sales and Purchase Order commitments after June 27 have been transferred to DCIM Solutions, LLC.  Partners and customers will receive detailed information about working with DCIM Solutions, LLC and new offerings in the coming days


 

NER Data Corporation Chosen a Top 10 Enterprise Print Management Solution Provider by CIO Review Magazine

 
GLASSBORO N.J. (April. 16, 2014) - NER Data Corporation (NER), a leader in Managed Print Services (MPS) and Data Center Infrastructure Optimization Solutions announced today that it has been named one of the “Top 10 Most Promising Enterprise Print Management Solution Providers” by CIO Review magazine.
 

 

Download Article

According to CIO Review, “In the last few months we have looked at hundreds of solution providers who primarily serve the Enterprise Print Management sector, and shortlisted the ones that are at the forefront of tackling challenges faced by this sector. In our selection we have looked at the vendors’ skills and capabilities towards various print management solutions and technologies that support core business processes including innovation areas related to cloud, mobile, Saas, PaaS and ERP, Big Data and analytics, mobility, and social media in the specific context of the Enterprise Print Management sector.”
 

“We are honored to be chosen a Top 10 Enterprise Print Management Solution Provider. This recognition helps validate our on-going strategy of providing the most flexible end-to-end MPS offering on the market,” said Stephen Oatway, President & COO, NER Data Corporation. “By leveraging more than four decades of experience in the printing/imaging industry, we developed our Print4™ MPS solution from the ground up as a holistic platform that provides significant device management and document workflow efficiencies. MPS solutions like Print4 play a pivotal role in enabling customers to realize cash flow improvements and cost savings within their output environments. To maximize these benefits, resellers and their end-user clients can easily customize Print4 to match their business processes resulting in a powerful MPS program that works for them—not the other way around.”
 

Print4 MPS offers over 20 different MPS programs, a cloud-based document technology suite, predictive analytics for supplies with automated fulfillment, a comprehensive support structure, and a world-class printer service business.



 

NER Exhibiting at Data Center World Expo
Aurora High Resolution Temperature Sensing Strip and Infrastructure Optimization Solutions will be showcased
 

GLASSBORO N.J. (April. 10, 2014) - NER Data Corporation (NER), a leader in Data Center Infrastructure Optimization Solutions will showcase its innovative Aurora High Resolution Temperature Sensing System and enhanced data center optimization solutions portfolio in Booth 326 at the Data Center World Expo, Wednesday April 30, 2014 at the Mirage Resort in Las Vegas.

“Our approach to the Data Center is about balancing all resources to achieve maximum efficiencies,” said Rob Huttemann, Vice President at NER. “Our portfolio includes cooling, containment, airflow optimization, power, monitoring, asset management, DCiM, space utilization and assessment solutions. While we cover everything from floor to ceiling and rack to room, our true value is leveraging every component to achieve the greatest level of optimization. The Data Center World Expo is the ideal venue for reaching companies that can truly benefit from what we have to offer.”

At this year’s event the much talked about Aurora High Resolution Temperature Sensing System will be on display. Aurora revolutionizes how facilities view temperature. Central to the system is a strip that has eight sensors spaced vertically eight inches apart that collect temperature readings at eight different height levels. The readings are visually displayed on the strip through high resolution LEDs that range from cool (blue) to hot (red) and a blend of 129 colors in between. Data from these readings are sent to the Management System through a gateway for trending and alerting purposes.

In addition to Aurora, attendees will have the opportunity to learn about vital infrastructure solutions and how NER can support their efforts:

  • DCiM, Facility Monitoring and Control
  • Environmental Monitoring and Alerting
  • Power Monitoring, Power Distribution, and UPS Systems
  • IT Asset Management
  • Passive Thermal Containment, Dynamic Airflow Management, and Ultra Efficient Air Conditioning
  • Assessment Services
  • Server Cabinets and Enclosures
  • Factory and On-Site Services and Support
  • Project Management and Support
  • Media Management

Technical experts will be on-hand in Booth 326 to provide personalized consultations. To pre-schedule a meeting, please contact gstover@nerdata.com


 

Thermal Monitoring Best Practices White Paper

Environmental monitoring and management systems are crucial to running efficient data centers. NER just released a white paper covering best practices when it comes to Thermal Monitoring and Management. Key to achieving best results is proper monitoring at the rack level. Visit the Aurora Section of the NER website to download this informational white paper and find ways to optimize your data center.

Data Center Thermal Monitoring Whitepaper



NER Releases Ethernet Gateway for Aurora Monitoring System
New Gateway provides users with more flexibility for collecting sensor data
 

GLASSBORO N.J. (Jan. 23, 2014) – Today NER announced the addition of an Ethernet Gateway as part of the Aurora High Resolution Temperature Monitoring and Alerting System. The new gateway features updated levels of encryption and an integrated web server that allows for communication with the Aurora Wireless Sensor Monitoring and Notification System without the need for a PC.

This latest addition to the Aurora High Resolution Temperature Monitoring and Alerting System advances proactive environmental monitoring within data centers and other critical spaces. Users now have access to a gateway device with MODBUS TCP interfaces and four SNMP poll and trap interfaces for those that would like to use the Ethernet Gateway for local data collection.

“As our customers continue to find success with Aurora, NER continues to expand the capabilities, broaden support and offer the highest levels of customization for this innovative product line,” said Robert Huttemann, Vice President at NER. “What impresses customers the most is the invaluable data, trending and alerting benefits come in an unbelievably easy to deploy solution.  The Ethernet gateway is no exception, simply plug this device into any open network port with internet connection and it automatically connects to the Aurora server.”

The Ethernet Gateway buffers up to 16,000 sensor data messages in on-board memory in the event of an internet connection interruption. When internet communication is re-established the sensor data will download to the Aurora system.

The Aurora High Resolution Temperature Sensing System revolutionizes how facilities view temperature. Central to the system is a strip that has eight sensors spaced vertically eight inches apart that collect temperature readings at eight different height levels. The readings are visually displayed on the strip through high resolution LEDs that range from cool (blue) to hot (red) and a blend of 129 colors in between. Data from these readings are sent to the Management System through a gateway for trending and alerting purposes.

Additional information regarding Aurora High Resolution Temperature Sensing Strips can be found here.



Enhanced Aurora Management System Revolutionizes Temperature Monitoring
Enterprise Edition, Sensor Grouping and Diverse Thermographic Mapping improves the user experience
 

GLASSBORO N.J. (Dec. 5, 2013) – One year ago NER Data Corporation (NER) launched  the patent-pending Aurora High Resolution Temperature Sensing Strip which changed the way critical environments monitor and visually represent temperature at the cabinet level. Today NER announced significant enhancements that bring higher levels of visualization and management to the Aurora Management System. All of the new features are included in the existing hosted (cloud-based) version and in a new Enterprise (local) version.  The Enterprise edition enables organizations to deploy and run the Management System locally on their own servers.

A new Sensor Grouping feature provides the ability to group and order sensors in any configuration. With Sensor Grouping, onscreen sensors can easily be arranged to exactly match physical strip deployments. Another notable enhancement is Diverse Thermographic Sensor Mapping. Unlike single point sensors, Aurora Strips have 8 temperature sensors that take readings at 8 height stratifications. With Diverse Thermographic Sensor Mapping, users can quickly view any single stratification on a map or can click “Scan” to automatically scroll through all of the stratifications levels.

 Additional new features include:

  • Improved Icon Scaling that provides better views of sensor icons when zooming in and out
  • Increased Screen Resolution that allows for more sensors, list details, and “At a Glance” views to be displayed onscreen
  • A Gateway Sensor List that allows users to assign specific sensors to specific gateways. 

When launched Dec. 2012, the Aurora High Resolution Temperature Sensing Strip revolutionized how facilities view temperature. The strip has eight sensors spaced vertically eight inches apart that collect readings at eight different height levels. Temperatures readings are visually displayed on the strip through high resolution LEDs that range from cool (blue) to hot (red) and a blend of 129 colors in between. Data from these readings are sent to the Management System through a gateway for trending and alerting purposes.

“There is no comparison to the visual aspect of these high resolution strips,” said Robert Huttemann, Vice President at NER. “The Management System enhancements bring that high visual aspect to the user interface along with the flexibility to model the user’s exact environment – from row to row and from top to bottom similar to a CFD.”

Huttemann further adds, “Data Centers are dynamic environments with temperature being a critical aspect, so Aurora’s instantaneous and accurate representation is invaluable when monitoring changes or validating best-practice improvements. Whether you are looking down the aisle, viewing the user interface, receiving automated alerts, or collecting trending data, with Aurora potential issues in critical spaces will not go unnoticed.”

Additional enhancements scheduled for release later this month include a New Aurora Ethernet Gateway for ModBus over IP and SNMP support. Additional information regarding Aurora High Resolution Temperature Sensing Strips can be found here.



NER® Infrastructure Upgrades Benefit Customers
Network Improvements Provide Increased Capacity and Resilience for Services Offering
 

GLASSBORO N.J. (Nov. 19, 2013) -- NER Data Corporation (NER) a leading provider of Managed Print Services (MPS) and Data Center Infrastructure Optimization Solutions announced the completion of key upgrades to NER’s internal processing network and Print4 MPS platform. The upgraded infrastructure significantly increases NER’s capacity, provides for faster provisioning of services, and adds higher levels of resiliency. The completed project boosts NER’s business model of installing, testing, and implementing innovative managed services technologies with a reduced time to market.


“We invest heavily in supporting infrastructure to stay ahead of demand and to provide the optimal platform for ongoing development,” said Steve Oatway, President and COO at NER. “We lead the market in MPS program capabilities by staying focused on our requirements to continually store, manage, analyze, and present more data in the most efficient, functional way possible. Customers depend on NER’s SaaS-based solutions and managed services for business optimization; our investment ensures uninterrupted access to the best tools available.”


The upgrades provide a substantial increase in NER’s network capacity, and businesses that depend on NER’s services will benefit from improvements that include:

  • Standardization on a robust VMware that quadruples processing capacity
  • Increased redundancy removes any single point of failure to ensure availability
  • Increased scalability accommodates future growth through dynamic processing and capacity upgrades
  • Enhanced backup and disaster recovery plan that provides better Recovery Time Objective (RTO) and Recovery Point Objective (RPO)

 

“As a business partner of NER, Atlantic is excited with the recent technology upgrades and infrastructure investments,” said Bill McLaughlin, CTO and Vice President of Managed Services at Atlantic, Tomorrow’s Office. “By utilizing a VM environment, NER consolidated the number of physical pieces of hardware, reduced any potential single point of failure, and created automated failover with resiliency and high availability. As a partner who utilizes their MPS technology, it gives us peace of mind knowing there is a scalable platform for long term growth.”

The latest network upgrades support NER’s Data Center Infrastructure Optimization Division and Print 4 MPS Division, which just released a version upgrade of their Print4 MPS Online Portal Nov. 8, 2013.



NER® Upgrades Print4™ Online for Managed Print Services
Enhancements extend functionality of the CMC single point of control interface

 

GLASSBORO, N.J. (Nov 8, 2013) – NER Data Corporation (NER) announced today the release of user enhancements to the Print4 Online Management Portal -- the core application that provides resellers and end-users dynamic fleet management and optimization capabilities. This release gives users improved Client Management Console (CMC) features that further enhance MPS management of all devices.

Key Enhancements Include:

  • Comprehensive single-screen visibility of Contracted and Not-on-Contract (NOC) devices inside the CMC

  • New single-click management of NOC devices from within the CMC

  • Quick glance indicators identify when new devices are added to the network

  • Improved device clone feature can be launched within the CMC for easy replication of device details from existing devices to newly added devices

  • Cleaner user-interface layout with new option to collapse/expand search filters

  • Additional navigation options to manage meters

  • Distributor Role for partners to manage all their resellers and respective end-user clients through a single login  

“NER revolutionized remote device management when we created the Client Management Console. Through the CMC’s consolidated point of control interface, users can view and very easily manage nearly every aspect of their print devices from that single screen,” said Eric Austin, Vice President at NER.

The new CMC features provide even deeper functionalities through dynamic notifications and the ability to manage devices that are newly added to the system even if the additions were unknown by IT, operations, purchasing departments, or to those providing the MPS services.

Austin further adds, “We lead the market with dynamic fleet capabilities and this release brings important aspects that we managed in other parts of the application front and center. Resellers and end-users clearly see changes that could affect their bottom line and have direct access to take the necessary actions to control the environment.”

The updates were automatically applied to the Print4 Online Portal and users received the additional benefits without having to take any action. Print4 Online is part of NER’s complete Print4 MPS solution which offers resellers and their end-user clients over 20 different MPS programs, a cloud-based technology suite, predictive analytics for supplies with automated fulfillment, a comprehensive support structure, and a world-class printer service business. Additional Print4 information is available here.



NER's Eric Austin Participates in ENX Magazine Round-table:
MPS According to Distributors: What's Changed and What's Next

 

Eric Austin, VP of Manged Print Services, participated in a round-table discussion published in the September issue of ENX Magazine. The article is entitled MPS According to Distributors: What's Changed and What's Next and is described by the magazine as:

"There was a time when venturing into MPS was like galloping into the Wild West. Analysts extolled MPS as the new frontier and innovating dealers looked to MPS to revitalize their businesses to varying degrees of success. There were no set rules to follow, and at times, you could get lost in the profit margins. But MPS programs have come a long way. With increased software monitoring capabilities, more reliable and efficient equipment, and well established support programs, it’s easier than ever to strike gold. This month at ENX, we spoke with the leading distributors in the dealer/reseller channel with a strong MPS program to share their experience and insight. "

You can read the entire article here.


Print4 Service Bulletin

 

Firmware Updates for Print Devices

Updating firmware on a regular basis is considered a Best Practice for maintaining optimal output from print devices. Firmware downloads are available through the OEM websites.

  • HP Color LaserJet CP6015, CM6030, CM6040: A known software issue exists that diminishes drum yield affecting replenishment. Please update firmware immediately to resolve.

 

 

The following devices have SPECIFIC service issues that limit maintenance/repair effective immediately.

(All other service requests will be triaged and resolved through the normal course of business without impact to you or your client.)

Model/Series

Parts / Service Issue

Introduction Date

HP LaserJet M2727 MFP

Blank or Hanging Display, Unresponsive Control Panel, Hangs when Initializing, Scanner Error 5 or 8

11/1/2007

HP LaserJet 4100/ 4101MFP

Power supply, ADF assembly, and other scanner parts are no longer available.

3/1/2002

HP Color LaserJet 1600
HP Color LaserJet 2500/2550
HP Color LaserJet 2600/2605

Integrated Circuit (IC) boards, formatters, scanner assemblies, and high voltage power supply assemblies are no longer regularly available.

3/1/2002
10/1/2002
5/1/2005

HP Color LaserJet CP1215

Integrated Circuit (IC) boards are no longer regularly available.

4/1/2008

HP Color LaserJet CP1518

ADF Cover Assembly Hinge if broken or damaged is not available.

4/1/2008

 

  • Reason: These issues are caused by Original Equipment Manufacturer production issues and availability constraints. Failures listed above will be categorized as “unserviceable”.
     
  • Support: We will continue to provide full service support to these devices for all other unrelated issues.*
     
  • Impact: These LaserJet printers comprise 1.6% of serviced devices and less than 0.5% of collected clicks.

 

 

The following devices will be limited to consumables service support effective September 1, 2013.

Model/Series

Parts / Service Issue

Introduction Date

HP LaserJet II, III, IIID, IIISi

Extremely limited availability of power supply units, formatters, fans and other mechanical parts.

3/1/1990

HP LaserJet 4, 4+, 4L, 4P, 4Si, 4V

10/1/1992

HP LaserJet 5, 5L, 5P, 5Si

3/1/1995

HP LaserJet 6L, 6P, 6MP

10/1/1996

 

  • Reason: Given the age of these devices – many of which date back to the early 1990’s –parts needed to repair critical / catastrophic failures can no longer be reliably sourced. Such failures will be categorized as “unserviceable”. 
     
  • Support: We will continue to provide support to these devices for consumables such as toner, fusers, maintenance kits and other related consumable parts.*
     
  • Impact: LaserJet Series II through Series 6 printers constitute just 1.5% of all serviced devices and less than 0.2% of collected clicks. 

* Assumes parts and service are contracted as part of your MPS agreement.

 


NER and Preton Sign Distribution and Integration Agreement

PretonSaver capabilities for gathering print usage data are incorporated into NER Data’s Print4 MPS solution


GLASSBORO, NJ and TEL AVIV, Israel (May 2, 2013) – NER Data Corporation today announced a distribution and integration agreement with Preton, the leading provider of printing cost reduction software.
Preton develops PretonSaver™, a print management software application focused on providing detailed print usage data for optimizing toner and paper consumption and controlling printing activity. PretonSaver gathers a robust set of user focused reporting data from all network and locally connected printers and includes extensive print policy enforcement capabilities for reducing toner and consumption. PretonSaver optimizes the amount of toner consumed by utilizing Preton’s core Pixel Optimizer™ technology, which intelligently identifies and removes overlapping and other unnecessary pixels during the printing process.

As part of the agreement, NER Data will leverage key PretonSaver capabilities and integrate vital usage data into its industry leading Print4 Managed Print Services (MPS) Application.

By combining PretonSaver with Print4, customers will gain superior management capabilities at the document, device and user levels. PretonSaver data will be incorporated into the Print4 Online portal to provide users with a single view into every aspect of a print environment, while providing the core competencies of each application. The core Print4 MPS solution consist of over 20 different MPS program types, a cloud-based technology suite, automated toner alerting and fulfillment, a comprehensive support structure and a world-class printer service business. In addition, NER Data offers IT imaging services and print planning/policy administration services.

“Preton offers additional options for us to further expand non-networked device management, enable today’s much needed rules-based printing and take advantage of their unique Pixel Optimizer technology to improve overall supplies usage,” said NER Data’s Vice President, Eric Austin. “The inclusion of Preton is an important component of NER Data’s strategic vision of providing the most comprehensive MPS solution in the industry.”

“We are pleased to be working with NER Data and becoming part of its market leading Print4 program,” said Ori Eizenberg. “Our new agreement with NER will certainly help us expand our footprint in the MPS market and bring our attractive value proposition for optimizing toner and paper consumption to this important market.”

 


 

NER® Unveils Aurora High Resolution Temperature Sensing Strip

Innovative technology combines temperature sensors, high intensity LEDs and
resource-saving communication

GLASSBORO N.J. (Dec. 12, 2012) – NER Data Corporation (NER), a leader in Data Center Infrastructure Optimization Solutions announced today the release of the Aurora High Resolution Temperature Sensing Strip. This patent pending full-length monitoring strip mounts to the face or door of any style cabinet 40U or higher and couples a series of 8 temperature sensors with an array of high intensity LEDs. Aurora visually displays a range of cool (blue) to hot (red) and a blend of 129 colors in between to provide the appearance of a “live” CFD. Optional wireless communication, gateway and management interface enable the temperature readings for all 8 sensors per strip to be captured for trending and alerting purposes. Aurora’s resource-saving communications require just one port to capture up to 800 different sensor readings.

“The Aurora is the perfect self-policing, real-time troubleshooting tool to clearly identify potential cooling or heat-related issues” said NER’s Vice President, Robert Huttemann. “Data Centers are dynamic environments, so the instantaneous feedback is invaluable when monitoring changes or validating best-practice improvements.”

“Aurora is extremely accurate because it measures air temperature, not surface temperature and with temperature being monitored over the entire height of the cabinet it is perfect for aisle containment and areas susceptible to temperature stratification.” said Anthony Gennello, NER’s Lead Developer and inventor of Aurora.” “Data centers typically cool to room or to spot, but cabinets present their own cooling dynamics and this became highly visible to data center managers during our Beta tests conducted in leading Healthcare, Financial, Education, Government, IT, and Fortune 100 data centers.”

NER manufactures Aurora in the US and is currently accepting orders for product delivery in mid-January. Huttemann further adds, “Aurora is a perfect example of how NER is a Value Added Partner to both our resellers and their end-user customers by providing innovations that fill the gap in technologies found in the market today.”

Aurora

More Information About Aurora

 

Contact our Specialists for Pricing,
Partners and Availability


NER® and Sharp Business Systems Sign Managed Print Services Agreement

Customers gain broader device coverage through combined technologies and services

GLASSBORO N.J. (Nov. 29, 2012 – NER Data Corporation (NER), developer of the Print4 Managed Print Services announced today a Managed Print Services agreement with Sharp Business Systems (SBS). SBS, a direct sales division of Sharp Electronics Corporation, is a provider of Multifunction Printers (MFPs)/Copiers, Network Printers, Fax Machines and MPS solutions.

As part of the MPS agreement, the two companies completed a systems integration that leverages core competencies around imaging devices and MPS technology. SBS can now utilize the Print4 MPS technology to seamlessly fulfill products and services to Sharp’s customers beyond their present scope. NER extended Print4’s capabilities through the addition of Sharp devices into all Print4 applications thus allowing customers to fully manage and see the benefits of Sharp solutions within their current environment.

“We are excited to provide a platform for SBS so their customers can manage both Sharp and non-Sharp devices” said NER’s Senior Vice President, Scott Steele. “Our cloud-based infrastructure makes it possible to have that standardized view into a device environment independent of location or device manufacturer.”

“This program is a significant step forward in device management that enables our customers to view performance analytics and fulfill products and services for their entire fleet all from a single screen” said Anthony Sci, Vice President Sharp Business Systems. “Our customers benefit from a more efficient solution that offers standardization and automation of their business processes. When you combine this to our overall document management and workflow programs, Sharp continues to be a leader in print management.”

The enhanced Print4 MPS solution provides a cloud-based technology suite, automated supplies and service alerting for fulfillment, a comprehensive support structure, and a world-class printer service business.


NER® and Capella Technologies Sign Distribution Agreement for Workflow Solutions

Customers to benefit from unprecedented management for both documents and devices

NER Data Corporation (NER) announced today a distribution agreement with Capella Technologies. A leading innovator in workflow management solutions and printer /mfp device enhancements, Capella Technologies is noted for its forms automation (FormPort), rules-based printing (IPM), printer job accounting (Megatrack), mobile and pull printing (DPR) products. As part of the agreement, NER will be integrating Capella Technologies solutions into its industry leading Print4 Managed Print Services (MPS) Applications.

“We view this relationship as an extension of our cloud-based infrastructure and the first step in providing a seamless platform for customers who wish to combine device access and control with device management” said Senior Vice President, Scott Steele. “Customers will be able to understand and create rules or alerts based on true device costs, device performance, and end-user behavior in a completely integrated solution. The two platforms together enable device to workflow optimization.”

These enhanced document management capabilities will be part of the Print4 MPS solution that currently provides over 20 different MPS programs, a cloud-based technology suite, automated toner alerting and fulfillment, a comprehensive support structure, and a world-class printer service business. Contact an NER regional sales manager to find out how to get Print4 for your business.


Now Stocking Popular Upsite Products

NER has popular SKUs of Upsite’s HotLok and KoldLok products in stock. NER Reseller Partners can now benefit from improved lead times and even same day shipment of products from our facility in New Jersey. Upsite's blanking panels and floor grommets immediately increase cooling system efficiency and deliver quick payback and long term energy cost savings.

We are committed to carrying an inventory of the more popular items, and we encourage our channel partners to contact us for availability and lead time information. Items that we do not have stock will be fulfilled through our virtual distributor relationship with Upsite.

Current Stock Items Includes:

HotLok Blanking Panels
- Model # 10031:HotLok 1U Blanking Panel
- Model # 10033: HotLok 2U Blanking Panel
- Model # 10009: Upsite Temperature Strip

KoldLok Floor Grommets
- Model # 1000-1010: Integral KoldLok Grommet
- Model # 1000-3030: Split KoldLok Grommet
- Model # 10077: KoldLok Mini

Please contact TSSupport@nerdata.com / 888.637.3282 with any questions you may have or to place an order.


NER® Deploys New Data Center Quote Portal

NER Reseller Partners now have exclusive access to online quote tools, automated reminders, and product information

NER announced today the deployment of the Data Center Quote Portal. The portal is centered on a new Reseller Quote Application where reseller partners can access and manage quotes online. This application streamlines the quoting process and allows partners to quickly respond to end-user requests. Active and historical data is available so resellers can manage their activity, and the export capabilities allow for easy, yet customizable proposal creation. The built in email notifications ensures resellers are updated on quote activity and that they receive timely reminders without having to be logged into the system.

Key Portal Features Include:

  • Review new quotes, expired quotes, and purchase history

  • Personalize proposals with company identity and contact information

  • Customize end-user quotes by adjusting quantities and discounts

  • Request new quotes via the portal

  • Receive email notifications when new quotes are available online

  • Receive automated alerts for quotes that are about to expire

  • Turn quotes into purchase orders – quickly and easily

 
“NER is known in the industry as providing unmatched reseller support, and the quote portal is just one more example of that crucial value we provide.” said Vice President, Robert Huttemann.  “Every element of the portal is designed so our resellers can better manage, receive, and use essential information. The built-in processes ensure that partners can quickly respond and provide effective end-user proposals.”

The Data Center Quote Portal is available through the NER Data Corporation website. Contact your NER regional sales manager for training information and access.


NER® Releases Print4™ Online 3.0 for Managed Print Services

Print4’s cloud-based management portal allows resellers and their end-user customers to have unprecedented views and controls

NER Data Corporation (NER) announced today the release of Print4 Online 3.0, an upgrade to the core MPS application that provides resellers and end-user customers dynamic fleet management and optimization capabilities. This launch marks the next generation of SaaS for Managed Print Solutions through significant enhancements to the Print4 MPS centralized management portal.

Key Enhancements Include:

  • Fully integrated Client Management Console (CMC) provides full service integration which includes real-time interaction capabilities with all supplies, service, and performance alerts or events

  • Predictive Toner Fulfillment based on real-time device monitoring, shipping, and forecasting

  • Expanded meter management captures up to 147 metering categories per device

  • Comparative analysis of toner usage to meters

  • Device replication allows for easy device additions and location updates

  • Improved Analytics with true performance metrics for MACs, alerts, service delivery, toner velocity, and root cause events

  • Updated navigation provides easy access to new features

“This launch is part of NER’s strategy to improve overall MPS performance and to provide complete visibility and process transparency to our resellers and their end-user customers” said Senior Vice President, Scott Steele. “Key features such as the CMC and the industry’s first Predictive Toner Fulfillment process will drive a new MPS experience and re-invent how companies manage their devices.”

Print4 Online Version 3.0 is part of NER’s complete Print4 MPS solution which offers resellers over 20 different MPS programs, a cloud-based technology suite, automated toner alerting and fulfillment, a comprehensive support structure, and a world-class printer service business. Contact an NER regional sales manager for training or to find out how to get Print4 for your business. Click here for additional Print4 information. Registered resellers can login to the the Print4 support site and download the User's Guide and New Features Supplemental.


NER® Releases TCO 5.0 for Print4™ Managed Print Solutions

Powerful yet easy-to-use cloud-based proposal generation tool provides comprehensive cost modeling, fleet optimization modeling, and power consumption analysis

NER Data Corporation (NER) announced today the release of TCO 5.0, which includes significant upgrades to the proposal generation and fleet analysis capabilities of the Print4 Managed Print Solution. This cloud-based application allows reseller partners to accurately measure and quantify the TCO of a customer’s printer fleet in its current state and compare to the value of the managed print program the reseller is providing. The TCO tool goes beyond other applications by leveraging NER’s extensive printer metrics database to provide fleet optimization modeling scenarios, real-world assessment capabilities, and true cost of ownership output. The extensive reporting including before and after cost modeling, device change summaries, fleet utilization summaries, power consumption analysis, soft dollar savings, and customizable proposals, helps streamline the decision-making process in regard to managed print.
 
Key Print4 TCO 5.0 Features:

  • Seamless importing of fleet data

  • Automatic analysis of all devices including highlights of over-utilized, under-utilized, and end-of-life devices

  • Optimization modeling through device additions, swaps, consolidations, and removals

  • Comprehensive cost summaries

  • Customizable reseller and end-user default values

  • Customizable report and proposal output

  • Business process integration with asset management software

“The groundbreaking TCO 5.0 tool is the most comprehensive quoting application in the industry. Our resellers can precisely match their customer’s business situation by accounting for customer specific variables such as hard and soft dollar costs, power consumption costs, exact fleet make-up, and human business processes.” said Senior Vice President, Scott Steele. “These improvements to the TCO tool are part of our ongoing commitment to empower our resellers in providing the best consultative value in the industry.”

The TCO 5.0 tool is available through the NER Print4 Reseller Support Portal. Contact your NER regional sales manager for training and access. Those interested in finding out more about NER’s Print4 Managed Print Solution can view more information here.

 

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